Guarantees & Policies September 28 2022
Guarantees & Policies
We stand behind our products!
Our American Bison products are built to last for a lifetime and more!
"Nothing else like it ... anywhere!"
"Amazing! light weight with the finest bison leather I have EVER seen ... "
(Online comments - Nov 2021)
American Bison leather -
Custom Tanned to our specifications by one of the most outstanding tanneries in North America that also creates leather for many of the most famous American boot companies.
Products Designed in Texas.
Hand Crafted in North America by accomplished leather Artisans!
We offer a Lifetime Guarantee!
This includes offering you free lifetime repair or replacement for issues with materials or craftsmanship.
Outstanding Customer Service!
Free Shipping - by ground anywhere in the Continental USA.
Applied to all Targeted Fulfillment Windows offering:
Direct Manufacturer to Consumer Reduced Pricing!
20% off the normal website retail price.
As of October 1st ,2022, the current seasonal "Window" is Fall 2022 delivery guaranteed to arrive before Christmas Day 2022
Purchases are shipped "as ready", meaning as soon as we have your items ready to ship, we will notify you and provide you with tracking information when shipped
30 day returns
Returns or Exchanges:
If it's not the right fit for your personal preferences, send it back for a refund or exchange within 30 days of purchase.
Month of December 2022 deliveries will have until the end of January 2023 to request returns for exchange or refund.
We will send you a return authorization for your purchase.
Please contact us for help in exchanging your purchase item.
Custom Orders are ineligible for refund but may be exchanged. Contact us.
Original shipping cost, if any, will not be refunded.
If the product has been damaged or altered, from its original condition, we will not refund or exchange your purchase.
We do not charge restocking fees.
If you have any questions before you purchase or after you receive your purchase items, just contact us via phone or email and we'll be glad to work with you.
If an exchange is requested, any additional shipping cost and applicable duties/taxes/fees are the responsibility of the customer
Unfortunate damage due to normal wear and tear can be repaired for a reasonable charge. Just reach out to us. We have nearby professionals here in Texas to help deal with all of these types of issues.
Customer Satisfaction Guaranteed